Website care & support

The line that keeps your site alive.

Monthly, sometimes daily support: updates, fixes, broken design, plugins, and technical SEO upkeep. The unglamorous work that keeps a site fast, secure, and working, year after year. It's where most of our decade-long relationships live.

Talk to us See how we work

Updates · fixes · uptime · security · Core Web Vitals · technical SEO · white-label option

What's included

Everything that keeps a site healthy.

Updates & fixes

Content changes, plugin updates, and the small breakages that always appear.

Uptime & security

Monitoring, backups, and patching so problems get caught early.

Performance & CWV

Keeping the site fast and passing Core Web Vitals as it grows.

Technical SEO upkeep

Schema, crawl health, and the fixes that protect your visibility.

Small content changes

The steady stream of tweaks, without a new quote every time.

A human who answers

The same team who knows your setup, in your timezone.

Why it matters

Sites don't break on a schedule.

Anyone can spin up a page now. What that doesn't give you: custom logic and integrations, a store that survives a platform migration, Core Web Vitals that actually pass, search visibility you keep, and a human who answers when something breaks at 9pm your time. That's the part we do, and the part that lasts.

Small issues compound

A slow page or a broken plugin quietly costs you traffic and sales until someone fixes it.

One contact, no chasing

You send it once. We handle it, and tell you when it's done.

White-label for agencies

A support desk that runs your clients' sites under your brand.

Built for the long haul

Care is how a first job becomes a ten-year relationship.

Proof

Clients we've looked after for years.

  • Emma Rifles

    UK brand on standing monthly updates and maintenance.

    10 yrs

  • The Acacia Tree

    AU brand on ongoing monthly care.

    4 yrs

  • Stylish Hound

    AU brand on ongoing monthly care and updates.

    4 yrs

Questions

What people ask about care.

  • Start with a block of our time and use it as needed. It converts to monthly care when the work becomes regular.

  • We work in your timezone and prioritise anything that affects a live site.

  • Yes: WordPress, Shopify, Magento, Laravel, and custom.

  • Yes. We run a support desk for agencies under their brand.

Let's begin

Let's start with one thing, and see where it goes.

Hand us the site. Stop chasing fixes.

Talk to us